Delivery Appointments

Delivery Appointment Hours

ACF: Appointments available between 7:00am and 2:30pm (Mon - Thu)

ACF2: Appointments available between 8:00am and 3:00pm (Mon - Thu)

Overtime Policy

An overtime fee of $175 is incurred if truck arrives at 4pm or later. Late trucks will only be loaded at management discretion.

Applicable Fees

Rescheduled Appointment ($150): Applies when an appointment is rescheduled within 36 hours of the scheduled appointment time.

No Appointment ($150): Applies when a truck is offloaded without a scheduled appointment. Availability to offload trucks without an appointment is subject to management discretion.

Late Appointment ($150): Applies when a truck is more than an hour late for a scheduled appointment.

Missed Appointment ($150): Applies when a truck does not arrive for a scheduled appointment.

All fees are incurred to the carrier.

Appointment requests are monitored Mon - Fri from 9:30am to 3:30pm.
New customers must get approval before requesting a delivery appointment.
This page is for Delivery Appointments only. For pick-ups, please contact orders@acfreezers.com.
Delivery slots for days following weekends or holidays must be requested by 3:30pm the prior business day.
To cancel or reschedule a delivery appointment, please contact appointments@acfreezers.com

Request a Delivery Appointment